Help & support
Ask a question, report a bug or ask about a payment. Our team answers here.
Quick answers
I forgot my password
Use “Forgot password” on the sign-in page. We email you a link to set a new one. Check your spam folder if it doesn’t arrive.
My team didn’t play the lineup I expected
Every change in Tactics saves automatically. Check the lineup before kick-off: an orange ring means a player is out of position, and injured players can’t play.
Read moreSomeone outbid me in the last minute
A bid in the final minutes extends the auction, so everyone gets a fair chance to answer. The first bid is at least the player's skill index x 1,000, and each next bid must beat the last by at least 3%. No bid, offer or starting price can be more than 50% above the player's value.
Read moreI paid but PRO isn’t on yet
PRO turns on as soon as the payment provider confirms, usually within a minute. If it takes longer, send a Payment request with the date and amount.
Read moreHow do I exchange Gold Points?
Open Rewards, enter the amount and how you want to be paid. Our team checks every request before paying.
Read moreHow do I report a bug well?
Pick Bug below and tell us what you did, what happened and what you expected. The page and time help us find it fast.
Write to the team
Cannot sign in, or no account yet? E-mail us at info@tacfc.com from your account's address and we will help.
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