Refund policy
Last updated 3 October 2026
Refunds within 14 days of purchase. Email info@tacfc.com.
Your 14-day right
You can ask for a full refund of a PRO pass within 14 days of the purchase, for any reason. Email info@tacfc.com from the e-mail address of your TAC FC account, with the date of the purchase.
When the refund is made, the PRO days of that pass are removed from your account.
How refunds are paid
Our payments are processed by our online reseller Xsolla (USA), Inc., the Merchant of Record for all our orders. A refund goes back to the payment method you used, through Xsolla. You can also contact Xsolla support directly at xsolla.com/support.
Refunds usually reach you within 5 to 10 business days, depending on your bank or card.
After 14 days
After 14 days a pass is not refundable, except where the law of your country gives you more rights, or where a payment went wrong (for example a double charge). Contact us and we will look into it.
Contact
TAC FC. E-mail: info@tacfc.com.
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